Shipping policy

Shipping Destinations

Own Accord currently ships to addresses within the United States only. We do not currently offer international shipping.

Shipping Rates

Shipping charges are calculated at checkout based on the items in your order and the delivery destination. The available rate will appear as Standard Shipping before you complete your purchase.

Processing and Delivery

Processing and delivery times may vary by item and fulfillment location. Any available estimated delivery information will be shown during checkout. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Multiple Shipments

Items in the same order may be fulfilled from different locations. As a result, your order may arrive in more than one package and on different dates. You may receive separate shipping confirmations and tracking information for each package.

Order Tracking

When tracking information becomes available, it will be sent to the email address provided with your order. Please allow time for the carrier to activate the tracking link after the shipping confirmation is sent.

Shipping Address

Please review your shipping address carefully before submitting your order. If you notice an error, contact us immediately at hello@ownaccordliving.com. We will try to assist, but we cannot guarantee that an address can be changed after an order begins processing.

Delayed, Lost, or Damaged Packages

If your package arrives damaged, appears to be lost, or has not arrived within the estimated delivery window, contact us at hello@ownaccordliving.com with your order number. We will review the issue and help determine the appropriate next step.

Questions

For questions about shipping or an existing order, contact us at hello@ownaccordliving.com.